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PRODUCTS AND SERVICES

Brand Analytics

It delivers a 360-degree view of the market, customers, and competitors by integrating several core analytical dimensions. Key functionalities include:

  • Customer Journey Analytics: Tracks and visualizes the complete end-to-end path of each customer, from initial awareness and interaction to purchase and, ultimately, brand advocacy. It analyzes conversion and drop-off rates at key touchpoints, identifying the core factors influencing purchase decisions. This empowers you to optimize the user experience flow and enhance overall conversion efficiency.
  • Customer Loyalty Analytics: Provides deep insights into your core customer base. By analyzing key metrics such as repeat purchase rate, customer lifetime value (CLV), purchase frequency, and recency, it helps accurately identify high-value customers and those at risk of churn. This enables you to develop effective customer retention strategies and personalized marketing campaigns to increase customer stickiness and lifetime value.
  • Search Analytics: Uncovers the true pulse of market demand. It provides detailed search query data, including search volume, click-through rates (CTR), conversion rates, and corresponding market share. This allows you to not only discover high-value keywords to optimize your advertising and SEO strategies but also to identify emerging consumer trends, offering forward-looking guidance for product development and market positioning.
  • Customer Behavior Analytics: Delves into the micro-level shopping behaviors of your customers. It analyzes cross-category purchasing patterns, shopping cart composition, browsing paths, and page dwell time. These insights help you uncover potential cross-selling and up-selling opportunities, refine product recommendation logic and page layout, thereby increasing average order value (AOV) and marketing precision.

Inventory Management

Provides an intelligent global inventory control solution supporting synchronized, multi-warehouse, multi-channel inventory data tracking and visualization. The system monitors stock levels, order status, sales velocity, and in-transit logistics in real-time. It automatically generates procurement suggestions based on preset reorder points and algorithmic models. Additionally, it offers detailed inventory turnover reports, aging analysis, and shelf-life management for refined inventory control.

Ensures inventory accuracy and real-time visibility for businesses operating in complex cross-border environments, fundamentally preventing overselling and stockouts. By optimizing inventory levels, businesses can significantly reduce capital tie-up and storage costs, improve capital utilization, and guarantee timely order fulfillment, providing stable and reliable supply chain support for business expansion.

Order Processing

Establishes a highly automated global order processing hub, enabling seamless end-to-end flow from order capture and payment verification to risk screening and logistics dispatch. The system supports multi-currency settlement, multi-language invoicing, and cross-timezone operation. It includes a built-in customer self-service portal, allowing buyers to check order status in real-time, modify shipping details, or initiate return requests. All order data is centrally managed, ensuring information integrity and traceability.

Significantly enhances order processing efficiency and accuracy, overcoming administrative and operational barriers in international trade. By providing customers with a transparent, self-service order management experience, it effectively reduces customer service pressure, boosts customer satisfaction and loyalty, and ultimately facilitates the smooth operation and scalable growth of global sales.

Supply Chain Management

Delivers end-to-end supply chain collaboration and visual management from supplier to end-consumer. The system deeply integrates key stages including sourcing & procurement, production planning, logistics & delivery, and customer service. Through a data dashboard, it dynamically displays supplier performance, material availability, in-transit inventory, and on-time delivery rates. Its advanced Analytics module leverages historical data and market variables for demand forecasting and simulates various disruption scenarios, aiding in the development of resilient response strategies.

Empowers businesses to optimize the resilience and efficiency of their global supply chains. Through data-driven insights, companies can proactively identify potential risks, ensure product availability, optimize procurement and production planning, reduce cost volatility, and ultimately build an agile, reliable, and competitive modern supply chain system.

Sustainability Certification

This role provides a complete digital certification solution, allowing our system to seamlessly integrate third-party sustainability standards into product listings. The system supports the upload, validation, and periodic updating of certification data, automatically displaying verified sustainability labels and detailed reports on product detail pages, providing a traceable green footprint for each item.

Aims to help brands respond to the growing global trend of eco-conscious consumption. By leveraging authoritative digital certification, brands can enhance product credibility and brand image. This not only attracts environmentally aware consumers, boosting conversion rates, but also helps merchants comply with regulatory requirements like the EU Green Deal, transforming sustainability into tangible market competitiveness and brand equity.

Amazon Logistics

By deeply integrating with Amazon’s global logistics infrastructure, this role provides our system with a powerful API suite covering intelligent inventory placement, automated order processing, real-time package tracking, shipping cost calculation, and efficient returns management. The system can automatically optimize inventory distribution across Amazon’s fulfillment network based on sales forecasts and shipping addresses, ensuring the optimal balance between delivery speed and cost-effectiveness.

Enables sellers to focus on product development and marketing while delegating complex logistics operations to a world-class network. Utilizing Amazon Logistics, sellers can significantly shorten order fulfillment times, reduce fixed costs for storage and transportation, and provide a consistent, reliable, high-quality delivery experience for global buyers, thereby greatly enhancing customer satisfaction and repeat purchase rates.

Business Product Catalog

This is a powerful tool designed for enterprise procurement scenarios, supporting the creation and management of private catalogs featuring negotiated pricing, contract terms, custom product attributes, and internal SKU codes. It enables integration with internal approval workflows, facilitating fully online management from browsing and selection to approval and payment. It also supports differentiated catalog views and purchasing permissions based on user roles and departments.

Revolutionizes inefficient and opaque traditional corporate procurement. By digitizing and automating the business product catalog, corporate buyers can quickly find contracted items and complete compliant purchases, significantly enhancing procurement efficiency and spend control. Simultaneously, it provides sellers with a crucial technological link to secure corporate clients and establish long-term, stable B2B relationships.

Amazon Warehousing and Distribution

This service goes beyond basic fulfillment, offering an intelligent supply chain solution. It allows sellers to bulk store inventory within Amazon’s warehousing network. The system automatically optimizes inventory levels and performs cross-regional replenishment based on sales data, seasonality, and forecasting models. It also supports unified inventory management for B2B, B2C, and even offline channels, providing a one-stop distribution service that simplifies complex supply chain operations.

Aims to solve the core challenges sellers face in inventory management and cross-channel distribution. By leveraging AWD, sellers can maximize inventory turnover, reduce overstock and stockout risks, lower overall warehousing and logistics costs, and easily distribute products to any sales channel or end customer, achieving a truly flexible and efficient supply chain.

Business Purchase Reconciliation

This role focuses on automating the most complex financial aspect of business procurement: reconciliation. It automatically matches a corporate buyer’s Purchase Orders (POs), supplier invoices, and Amazon platform receipt records, intelligently identifying discrepancies in quantity, amount, discounts, etc., and generating clear reconciliation variance reports.

Maximizes the efficiency and accuracy of the corporate procurement financial process. By automating tedious manual reconciliation tasks, it helps corporate finance teams save significant time and labor costs, minimizes human error and associated financial risks, ensures every transaction is clear and compliant, and thereby strengthens corporate financial control and internal controls.

Amazon Business Analytics

This is a deep Analytics tool designed specifically for sellers operating on Amazon Business. It provides reports and analysis on a set of B2B-specific metrics, such as corporate purchasing trends, overall spend analysis, contract and pricing agreement usage, repeat purchase rates, and analysis of Quotes & RFQs. This data helps sellers comprehensively understand commercial customer needs and behaviors, from macro trends to micro transactions.

Empowers sellers to implement data-driven sales strategies in the B2B realm. By understanding the purchasing patterns and spending habits of business customers, sellers can perform more targeted customer segmentation, personalized marketing, and sales team management, optimize their contract and pricing strategies to enhance competitiveness, and ultimately capture a larger share of the fast-growing online business procurement market.

Amazon Business Order Placement

This role provides seamless order integration Features via API, enabling corporate buyers to connect their internal procurement systems directly with the Amazon Business platform. It can automatically apply pre-negotiated contract prices, budget codes, and approval workflows, enabling “one-click” bulk order creation and placement. It also synchronizes order status in real-time, providing end-to-end procurement visibility for the business.

Aims to eliminate the final manual barrier in corporate procurement, achieving full-process automation. This delivers ultimate procurement efficiency for business customers, ensuring every purchase strictly adheres to company policies and budget controls.